The successful applicant will work three days a week (Mon/Tues/Wed) in the Housing/Shelter Support Worker role and two days a week (Sat/Sun) in the Housing/Shelter Team Lead role.
Housing/Shelter Support Worker:
Reporting to the Site Supervisor and Team Lead, the Housing / Shelter Support Worker participates directly in identifying clients’ problems, needs and risks. Plans and conducts individual counselling sessions using basis one on one counselling techniques. Provides specific basic life skills building in problem areas. They are directly involved in the engagement and provision of services from intake procedures and programs to help residents/shelter users succeed in their goals. The Housing/Shelter Support Worker advocates for residents, resolves difficult or sensitive issues or problems, responds to medical emergencies including overdoses, and maintains a safe and welcoming environment for a marginalized population.
Housing/Shelter Team Lead:
Reporting to the Site Supervisor, the Team Lead is an important position as they provide leadership and support to both staff and residents. Team Leads model important work habits as well as set the tone for each shift. Team Leads foster a supportive and inclusive work/living environment through active listening and by staying open to change.
The Team Lead advocates for residents/shelter users and resolves difficult or sensitive issues or problems, responds to medical emergencies including overdoses, and maintains a safe and welcoming environment for a marginalized population.